Privacy Policy
Effective Date: August 31, 2026
Western Forage (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting or using our website, thewesternforage.com.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, contact us, or use our services.
About Western Forage
Western Forage supplies premium North American Timothy and Alfalfa hay to markets worldwide. From North America’s prairies to feedlots around the world, we focus on consistent quality, reliable logistics, and trusted service.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Full name
- Company or organization name
- Email address
- Phone number
- Country, city, or business location
- Information included in your inquiry or message
- Product or service requirements
- Any other information you choose to provide when contacting us
We may also automatically collect certain technical information when you visit our website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website or page
- General website usage and interaction information
How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and requests
- Provide information about our Timothy and Alfalfa hay products
- Prepare quotations or respond to business opportunities
- Communicate with you regarding our products and services
- Coordinate logistics and business-related requirements
- Improve our website, products, and customer experience
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory requirements
We will only use personal information for purposes that are reasonably related to our business activities and your interaction with us.
How We Share Your Information
We do not sell or rent your personal information.
We may share information when reasonably necessary with:
- Service providers that assist us with website hosting, email, communications, analytics, technology, or business operations
- Logistics, shipping, or business partners when necessary to fulfill a business request or transaction
- Professional advisers or authorities where required by law
- Government agencies or regulatory bodies when legally required
Third-party service providers may only receive information reasonably necessary to perform their services.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website traffic, remember preferences, and enhance the user experience.
Some cookies may be provided by third-party services used on our website, such as analytics, security, or other website functionality providers.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Third-Party Websites
Our website may contain links to third-party websites or services.
Western Forage is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.
The retention period may vary depending on the nature of the information and our legal or business requirements.
Your Privacy Rights
Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information, subject to applicable legal requirements
- Request information about how your personal information is used
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of certain personal information in a portable format
To exercise applicable privacy rights, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
International Data Transfers
Western Forage operates across North American and international markets. As a result, personal information may be processed or stored in countries other than the country in which you reside.
Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred across borders.
Children’s Privacy
Our website and services are intended for businesses and general audiences and are not directed toward children.
We do not knowingly collect personal information from children under the age required by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact Western Forage:
Western Forage
United States Office
222 Broadway
New York, NY 10038
USA
Canada Office
40 King St W
Toronto, ON M5H 3Y2
Canada
Email: connect@thewesternforage.com
Phone: +1 (365) 779-1251
For website-related inquiries, you may also visit our Contact Us page.
